E Source announces winners of the 2020 Utility Ad Awards Contest

E Source is pleased to announce the winners of the 2020 Utility Ad Awards Contest, recognizing and rewarding creative excellence in utility advertising. In its 12th year, the contest evaluates utility ad campaigns that have generated results—such as increased brand awareness, website traffic, and program participation—while also being creative. The competition is open to any electric, gas, or water utility located in the US or Canada.

The electrification framework that benefits customers, the grid, and the planet

Electrification is the increased adoption of electric end-use technologies. The concept isn’t new; we’ve already seen three waves of it. But today, utilities, governments, and other stakeholders see electrification as a way to reach their energy, climate, and sustainability goals. For them, electrification is a strategy for:

Which customers have Level 2 EV chargers and what programs should you offer them?

Key takeaways

  • Account for Level 2 electric vehicle (EV) chargers, which have a higher power draw than Level 1 chargers, in your distribution system planning.
  • Use E Source Data Science to identify which of your customers are using Level 2 EV chargers.
  • Use market research to segment these customers and target them with customized programs.
  • Educate your customers about how EV chargers and EV pricing work.

5 steps to developing an electric vehicle CX strategy

To encourage customers to buy electric vehicles (EVs), utilities are getting involved in every step of the customer’s purchasing journey. As a utility, how can you make the journey from researching an EV to owning one as seamless as possible?

You need to develop an EV customer experience (CX) strategy that will help you understand where you can improve the customer experience. Below are five steps to get started with designing your EV CX strategy.

E Source expands technology planning and implementation capabilities with acquisition of Excergy Corp.

E Source, a leading data science company providing customer-focused research, data science services, and consulting for utilities and cities, continues to expand its offerings through the acquisition of Excergy Corp.

Excergy is a consultancy that focuses on the water, electric, and gas utility markets. Its proven model is a blend of strategy, planning, implementation, and integration consulting on a wide range of technology, business, and customer topics and challenges that are important to today’s utilities.

E Source brings acquired brands under its umbrella, expands data science and consulting offerings for utilities and cities

E Source, the leading provider of customer-focused research, data science services, and consulting for electric and gas utilities, water

How the 2020 E Source Forum helped utilities address their biggest challenges

As we look back on the 2020 E Source Forum, one major theme stands out: change. The utility industry is changing with the current economic and political climate. And the reality of COVID-19 is forcing utilities to address unanticipated shifts in customer demographics and behavior.

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