E Source is pleased to announce that Michael Carter has joined the company as the new president of Research and Advisory. In this capacity, he’ll oversee the team and set the strategy for the division, which supports 15 customer-centric subscription services and databases. He’ll also focus on growing the company’s capabilities.

E Source is thrilled to announce that Ted Schultz has been appointed CEO, effective August 1, 2021. Previously the president of E Source Data Science, Schultz will succeed Wayne Greenberg, who is retiring. Greenberg led E Source’s expansion into new markets and broadened the company’s capabilities to accelerate its mission of building a sustainable future in partnership with utilities and cities. He will remain with E Source as vice chairman of the board.

The content in this newsletter comes from our white paper You’ve completed your utility’s AMI rollout, so now what? Day 2 opportunities.

Electric, water, and gas utilities across the US and Canada have invested millions designing and implementing advanced metering infrastructure (AMI) systems. Now those utilities are looking for ways to use their investments to deliver even more value—we call this a day 2 opportunity.

In the E Source 2021 Social Media Survey, we asked utilities about their social media strategies, budgets, staffing, and execution. Use the insights from this survey to compare your organization’s social media tactics to those of your peers, and gather ideas for improving or supporting your social media efforts.

Conducted every other year since 2002, the E Source 2021 Website Benchmark measures the user experience of utility websites accessed from mobile devices and desktop computers. The utilities with the most usable and accessible websites in the US and Canada are PPL Electric Utilities and Exelon Utilities (based on ComEd’s website).

For more than 30 years, the E Source Forum has facilitated learning, networking, and collaboration among utility professionals from across the US and Canada. As a leading data science company, our agenda features topics that matter to you, with thought-provoking keynote speakers, data-driven content, customer panels, and insights from your utility peers.

Hear from Ted Schultz, E Source CEO, and Adam Maxwell, a managing director for E Source Management Consulting, as they compare the merits of ethnographic research and data science.