Trends in how utilities conduct account and sector planning

Key takeaways

  • Custom strategic plans are important for key account customers, but you shouldn’t neglect strategic planning for small and midsize business (SMB) customers.
  • Utilities should use business associations and advisory panels to develop strategic plans for all their business customers.
  • Use insights from account reps, contact center reps, business associations, and advisory panels to craft custom strategic plans for the most important business sectors in your service area.

E Source elevates the strategic value of data in the utility sector’s quest to meet sustainability, reliability, and equity goals

Following eight acquisitions in the past 24 months and a year of increasingly successful strategic client engagements, E Source has emerged as the data solution provider best able to help energy and water utilities meet their most pressing infrastructure, program, and equity challenges on the path to a sustainable future.

Expanding demand-response capabilities within underserved commercial sectors

A multinational manufacturer of products for the commercial and industrial market sought to incorporate demand-response (DR) capabilities into its products to enable end-use customers to participate in utility DR programs and create a new market for its products. E Source helped the manufacturer develop a product roadmap to help identify a market niche and boost the DR potential of an underserved sector.

The energy equity framework that benefits customers, utilities, and underserved communities

Key takeaways

  • Energy equity means making sure everyone—especially historically underserved communities—has access to clean, affordable, and reliable energy.
  • Utilities should care about energy equity because it can lead to new savings opportunities, reduced financial risk, non-energy benefits, and improved reputation. Equity can also help utilities meet regulatory mandates.
  • Utilities need to define what energy equity means for them before they create and measure goals.

Enhance your mobility strategy with a robust transportation electrification plan

A western utility wanted a plan to meet increasing customer demand for electric transportation in all parts of its vast service territory. It had created a transportation electrification plan (TEP) two years prior as a roadmap for encouraging customers to switch to electric transportation and making sure adequate charging infrastructure and grid capacity were available. However, the market changed dramatically in those two years and the utility felt it needed to update three aspects of its TEP:

Performance-based regulatory strategies to accelerate beneficial electrification

Key takeaways

  • States are increasingly required to advance beneficial electrification, and policy changes like performance-based regulation (PBR) can help.
  • Using PBR shifts the regulatory focus toward long-term, societal benefits.
  • PBR can align societal goals with the utility’s business goals. For example, beneficial electrification can achieve societal goals like reducing carbon while also meeting utility goals.

Episode 5: All about batteries

Host Bryan Jungers, director of mobility at E Source, talks with Emily Hersh, CEO of Luna Lithium, and Sam Jaffe, vice president of E Source Battery Solutions, to understand the ins and outs of batteries. Have you ever wondered how exactly batteries are made? Or where the lithium in lithium-ion batteries comes from? We hear from the experts as they discuss:

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