Experts often link diversity and inclusion with organizational and team success. But what does that look like in practice? Your colleagues from across the energy industry recently came together at the E Source Forum 2020 to discuss how to foster diversity and inclusion within their organizations. In honor of Black History Month, we wanted to revisit the roundtable discussion and share the powerful insights we learned during the online event.

The utility of the future will be fully digital. And making that transition requires you to radically rethink how your people, processes, data, and technologies will affect business performance. To extract value from digital investments, you need specialized skill sets to transition from collecting data to connecting data.

The mid-February weather in many parts of the US has been one for the record books. Weather channels are using terms such as “polar vortex” and “arctic blast,” and utility customers in the central US, especially Texas, and the Midwest are struggling with power outages and water problems.

A utility’s mobile app should help customers complete tasks, find important information, and get support. According to data from the 2019 E Source Residential Utility Customer Survey, detailed in figure 1, the top five things customers want from their utility’s website or mobile app are:

As we make our way through March 2021, many of us feel shocked to find that it has been a full year since the US started issuing stay-at-home orders. As we reflect on the past 12 months, much of what we think of has a negative connotation: being stuck in our homes, cancelled events and gatherings, restrictions on visiting friends and family, and the worry of contracting and spreading the virus.

Breaking news from E Source headquarters! If your utility currently subscribes to just one (or a few) of our research and advisory services, you won’t want to miss this limited-time opportunity to access previously gated content. From now until the end of the 2021 E Source Forum on October 1, you can help yourself to up to six pieces of content outside of your membership.

Baseball season is upon us, and it provides a great metaphor for the utility sector. Two decades ago, baseball started making predictive data-driven decisions, and it changed the game. From research and data science company E Source, OneInform is doing the same for utilities.

Mobile and deployable electric vehicle (EV) charging options are crucial to boosting charging resilience during natural disasters. To support our clients, we’ve been exploring the benefits of several products that can provide energy to stranded EV drivers in a natural disaster or other emergency.

Have you heard? Now through the end of the E Source Forum 2021, if your organization currently subscribes to one (or a few) of our research and advisory services, you can help yourself to up to six pieces of content outside of your membership. You don’t want to miss this limited-time opportunity to access previously gated content, so be sure to explore the site!