On the fence about attending the E Source Forum 2022? Our content and conversations during this year’s event will focus on how utilities can take the important steps needed to meet the seemingly competing priorities of The Sustainable Utility. Here are 10 other reasons why you won’t want to miss it.
E Source, the leading provider of customer-focused research, data, and consulting for utilities and their partners, announced today that it has been acquired by Align Capital Partners (ACP), a growth-oriented private equity firm focused on investing in business-to-business companies that are well positioned for growth in niche markets.
Getting started with a content strategy at your utility
Utilities may not think they have stories to tell, but they do. And those stories are what resonate with your customers.
Q:How are utilities encouraging customers to conserve water?
A:Utilities are engaging with residential customers to improve awareness around water conservation via their website, social media, and primarily print, radio, and direct mail advertising and marketing campaigns.
For this Ask E Source answer, we look at four examples of successful water conservation awareness campaigns as well as social media posts from utilities and examples of utility water conservation web pages.
E Source is pleased to announce that Anne Pramaggiore, senior executive vice president and CEO of Exelon Utilities, is the recipient of the 2019 Jim Rogers Innovation Award. Pramaggiore leads Exelon’s six utilities: Atlantic City Electric, Baltimore Gas & Electric (BGE), Commonwealth Edison Co. (ComEd), Delmarva, PECO, and Pepco.
Q:Are new low-e window films an attractive measure for demand-side management (DSM) programs?
A:New, advanced window films that incorporate low-e coating are superior to traditional window film technology in two ways.
As part of their E Source Demand-Side Management Service, DSM executives from across North America come together for the E Source DSM Executive Council, held twice a year. They connect with one another and with E Source staff to share innovations, discuss challenges, and solve problems. All of them have one overarching goal: to return to their utility with ideas they can implement. Here we share six takeaways and trends from the spring 2019 meeting.
For years, E Source has been collaborating with utilities to conduct satisfaction surveys for small and midsize business (SMB) and large business customers. The 10th edition of the large business study featured data from more than 1,300 customers, and the 4th edition of the SMB study included more than 5,100 customers. Each study revealed the best utilities in business customer satisfaction as well as the top attributes that lead to higher satisfaction scores.
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