How to improve your utility customers’ website experience
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How Much Do Utilities Spend on Evaluation?
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Which of your residential customers are going solar and why?
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Do customers understand their utility bill? Do they care? What utilities need to know
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Customers who view their utility as supportive of solar energy report higher satisfaction
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Growing Pains: How Utilities Are Meeting Increasing Efficiency Goals
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The powerful pull of plug loads
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Building resilient custom C&I programs
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Educating Canadian customers about the benefits of HEM
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Swimming upstream: When DSM programs can benefit from upstream incentives
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Increase Customer Participation in Value-Added Programs with Journey-Mapping
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