Yes Disconnect Status and Reconnect Service Hybrid: Press or say system (Ex: Press 1 or say “one”) No
task_j_cemc_1.mp3 Off
This scenario involves two different tasks. 1. You still haven’t paid your utility bill after receiving warnings that your power will be turned off if you don’t pay. You want to call your utility and find out whether and when your power is going to be turned off. 2. Once your power is turned off due to non-payment, you want to find out how to have your power turned back on. Off Navigation Anonymous I tried looking in the automated information menu of the IVR, but couldn't find anything about disconnecting or reconnecting my service due to a non-payment. I even tried the general information menu, but to no avail. I guess I'd have to speak to a CSR. 217434