Yes
Moving
Hybrid: Press or say system (Ex: Press 1 or say “one”)
No
task_h_cemc_1.mp3
Off
This scenario involves three different tasks, and for each, you are moving to a new home. 1. You are about to move into a house that you just purchased. You’re from out of state, so you’re a new customer and don’t yet have an account with the utility. You want to call your utility and arrange to have the power turned on by the time you move in. 2. You are moving out of your house and outside of your current utility’s service territory. You want to call your utility and arrange to have the power turned off and your account closed so that you can pay your final bill. 3. You are moving to a new house that is close to your old one, so you won’t be changing your utility provider. You need to arrange to have your power turned off at your old house and turned on at your new house.
Off
Navigation
Anonymous
I couldn't find a way for starting, stopping, or moving my service. This would be nice to include on the IVR since this is one of the main reasons I'd be calling my utility. A little disappointing.
217432