Yes 4.70 Service Requests 42 3 For service in English » For residential customers » If you are digging or would like to request a tree trimming » Transferred to CSR Touchtone system Yes
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You want to contact your utility and have someone come and accomplish a service at your home. You want to either set up a time when someone can complete the service or check the status of a service that you have already scheduled. Off Navigation 5 In the residential customer menu, I heard an option to request tree trimming. This option also included digging so it seems that tree trimming and checking lines while digging are the only services I can request via the IVR, but those are the main options I'd want. 218240 Functionality 4 I'm sure the CSR could help me set up a time and check the status of my request, but it would be nice to allow me to do this through the IVR. It was easy enough and wasn't a big issue that I was transferred to a CSR. 218240 Delivery 5 I liked the pace and tone of the voice. I was easily understood too, which I appreciate. 218240