Yes
4.00
Account Balance
36
4
For service in English » For residential customers » For billing and payment inquiries » For your account balance » Enter account number
Hybrid: Press or say system (Ex: Press 1 or say “one”)
Yes
task_c_nb_power_1_0.mp3
Off
You want to find out the current balance on your account.
Off
Navigation
5
Finding my account balance was intuitive. I had no doubts that I was following the right path.
218238
Functionality
4
Once I entered my account number, I heard my account balance and due date, my previous payment information, and my previous meter reading information. This took a bit of time, but was helpful. In the future, I'll probably hang up as soon as I hear my account balance and due date.
218238
Delivery
3
The voice was easy to understand and sounded friendly. Although when telling me my account balance information, he was very robotic sounding which made it harder to understand and stay focused.
218238