Yes 5.00 Report an Outage or Gas Leak Emergency 27 3 If you are calling to report trouble with your electric or gas service » If this is related to electric » If you are calling to report an outage power » Stay on the line to be connected to the next available agent Hybrid: Press or say system (Ex: Press 1 or say “one”) Yes
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You want to contact your utility to report a power outage or a gas leak. Off Navigation 5 Really great experience! Everything was fast and engaging. The menu was short and explicit. I liked how fast the service of the call was. Everything was within the first minute. 210124 Functionality 5 This hybrid system was really efficient. I liked how the IVR responded with "OK" after I made selection. Every question I was asked was really useful and effective. This was very enjoyable for me because everything was fast and intuitive. 210124 Delivery 5 I liked how friendly the male voice was. He sounded loud and clear and I had no trouble of understanding or hearing. It was really great experience! 210124