Yes
Moving
Hybrid: Press or say system (Ex: Press 1 or say “one”)
No
task_h_paris_1.mp3
Off
This scenario involves three different tasks, and for each, you are moving to a new home. 1. You are about to move into a house that you just purchased. You’re from out of state, so you’re a new customer and don’t yet have an account with the utility. You want to call your utility and arrange to have the power turned on by the time you move in.2. You are moving out of your house and outside of your current utility’s service territory. You want to call your utility and arrange to have the power turned off and your account closed so that you can pay your final bill.3. You are moving to a new house that is close to your old one, so you won’t be changing your utility provider. You need to arrange to have your power turned off at your old house and turned on at your new house.
Off
Navigation
Anonymous
I expected to hear something about moving or starting or stopping service, but didn't hear any of that on the main menu or the secondary one. I thought for a moment that maybe new construction would be relevant, but I decided it was only for a brand new home, which is not my situation. It would be nice to hear a moving option on the IVR.
219000