Yes
Reach a CSR
Hybrid: Press or say system (Ex: Press 1 or say “one”)
No
task_a_nicor_gas.mp3
Off
You want to call your utility and reach a person to speak with as quickly and painlessly as possible.
Off
Navigation
Anonymous
While I appreciate being told that I could reach a representative immediately if I was currently experiencing an emergency, there were no other options for reaching a representative. For example, most phone systems say to press 0 to speak with a representative at the end of the first menu, but that's not the case. I'm sure many options would transfer me, but I wanted to just choose that option from the beginning.
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