Yes 4.00 Last Payment Received 43 2 For billing inquires or to submit a meter read » For general account information including balance, due date and last payment » account authentication » confirm account number or ssn » confirm name » enter zip code » last payment received Hybrid: Mixed (Ex: Press 1 or say “bill inquiry”) Yes
task_d_nicorgas_recording_1_clean.mp3 Off
You want to confirm that the utility received your most recent payment. Off Navigation 4 Overall, the options were clear. When asked to update my phone number, it was unclear if I could continue without doing so. I didn't want to update my phone number so thankfully, when I didn't choose anything, the IVR continued to my last payment. 217103 Functionality 4 The system moved quickly and smoothly after I made my touchtone selection. The account authentication took forever though. 217103 Delivery 4 The voice was clear and easy to follow, if a little robotic. 217103