Yes 3.70 Account Balance 82 2 For billing inquiries or to enter your meter read » For general account information including balance, due date and last payment » authenticate account » confirm entry » confirm name » enter zip code » balance Hybrid: Mixed (Ex: Press 1 or say “bill inquiry”) Yes
task_c_nicorgas_recording1clean.mp3 Off
You want to find out the current balance on your account. Off Navigation 4 The separation of payment and billing at first generated a little uncertainty. However, after listening to all of the menu items it was very clear that billing inquiries was the right path. 217102 Functionality 3 It was very easy to navigate using the keypad. It recorded my inputs quickly and moved fluidly to the next option. The amount of information I had to authenticate my account was too many. I had to type in my account number or social security number, then confirm it, then confirm my name, then enter my zip code. This is too many steps. 217102 Delivery 4 The voice was clear and easy to understand. It is a little robotic which I didn't like, but it wasn't too bad. 217102