Yes
5.00
Service Requests
37
1
Tree trimming > Connected with a representative
Speech recognition: Open response system (Ex: IVR asks “What would you like to do?”)
Yes
task_e_aps_1_1.mp3
Off
You want to contact your utility and have someone come and accomplish a service at your home. You want to either set up a time when someone can complete the service or check the status of a service that you have already scheduled.
Off
Navigation
5
I asked for tree trimming and was connected to a representative. This was a quick and easy process.
219546
Functionality
5
Everything worked as expected. I assumed I'd need to speak with a representative to schedule tree trimming.
219546
Delivery
5
The voice sounds friendly and speaks at a good pace.
219546