Yes 4.70 Make a Payment 38 1 Make a payment > Pay by card > Told about fee > No card payment > Pay by checking account > Enter account number > Confirm account number Speech recognition: Open response system (Ex: IVR asks “What would you like to do?”) Yes
task_i_aps_1_edited.mp3 Off
You want to pay your current bill. Off Navigation 5 I appreciate how easy the process was to pay my bill. I just said make a payment and was given multiple ways to pay. 219540 Functionality 5 I really liked how I was told about the fees associated with paying by card before I had to enter my account number, allowing me to switch payment methods to avoid the fees. Everything worked really well and it was easy to pay. 219540 Delivery 4 The voice had good pacing and was nice to listen to. Some of the pauses were a little long, but not too bad. 219540