Yes
Reach a CSR
Hybrid: Press or say system (Ex: Press 1 or say “one”)
No
task_a_saskpower.mp3
Off
You want to call your utility and reach a person to speak with as quickly and painlessly as possible.
Off
Navigation
Anonymous
While I'm transferred to a representative if I select the 'all other inquiries' option on the main menu, there should be a specific menu option to reach a representative. Maybe just the last option could be rephrased to 'for all other inquiries or to reach a representative.' That would be a much better customer experience.
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