Yes 5.00 Service Requests 44 2 If you need to locate or lift power lines, have trees trimmed, or report a street light that's out » Need underground power lines located Hybrid: Press or say system (Ex: Press 1 or say “one”) Yes
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You want to contact your utility and have someone come and accomplish a service at your home. You want to either set up a time when someone can complete the service or check the status of a service that you have already scheduled. Off Navigation 5 I was able to quickly find a way to get power lines located or my trees trimmed as it was the second option in the main menu. 217774 Functionality 5 I like how all of the service scheduling options are in the same menu. I was transferred to a representative after choosing to locate power lines, but that's ok with me as it's probably more complicated to schedule this. 217774 Delivery 5 I had no problems understanding the IVR or having the IVR understand me. The voice is nice and doesn't sound robotic which I appreciate. 217774