Yes
5.00
Service Requests
44
2
If you need to locate or lift power lines, have trees trimmed, or report a street light that's out » Need underground power lines located
Hybrid: Press or say system (Ex: Press 1 or say “one”)
Yes
task_e_saskpower.mp3
Off
You want to contact your utility and have someone come and accomplish a service at your home. You want to either set up a time when someone can complete the service or check the status of a service that you have already scheduled.
Off
Navigation
5
I was able to quickly find a way to get power lines located or my trees trimmed as it was the second option in the main menu.
217774
Functionality
5
I like how all of the service scheduling options are in the same menu. I was transferred to a representative after choosing to locate power lines, but that's ok with me as it's probably more complicated to schedule this.
217774
Delivery
5
I had no problems understanding the IVR or having the IVR understand me. The voice is nice and doesn't sound robotic which I appreciate.
217774