Yes Yes 219994 No Navigation rating 5 I knew I'd need to login before I could get to my bill. Once logged in, there was a link to view my bill in an easy-to-find location on the My Account summary page. It's exactly what I expected. 219994 Functionality rating 4 The bill is separated out in different boxes which makes it easier to tell which information goes together. It would be nice if I could see some of this information on the account summary page (like the average daily cost) instead of having to go to my bill. 219994 Appearance rating 4 I like the use of color as it highlights important information and makes it easier to read. Some of the text is a little small, but it's not too bad. 219994 Relevance rating 3 It would be nice if the charges were in customer-friendly language or if there was an explanation of the terms. There are a lot of charges and it's hard to tell what they mean. What's the point of putting all the charges on there if I can't tell what half of them mean. I appreciate that all of the contact information is on there and I LOVE the average daily cost and time-of-use summary on the first page of the bill. The usage information on the second page is odd; it says that this table is to help me choose the best pricing plan for my lifestyle, but how it's presented makes it difficult to understand and in no way would help me to know which is the best pricing plan. 219994
Yes Yes 219994 No Navigation rating 5 I knew I'd need to login before I could get to my bill. Once logged in, there was a link to view my bill in an easy-to-find location on the My Account summary page. It's exactly what I expected. 219994 Functionality rating 4 The bill is separated out in different boxes which makes it easier to tell which information goes together. It would be nice if I could see some of this information on the account summary page (like the average daily cost) instead of having to go to my bill. 219994 Appearance rating 4 I like the use of color as it highlights important information and makes it easier to read. Some of the text is a little small, but it's not too bad. 219994 Relevance rating 3 It would be nice if the charges were in customer-friendly language or if there was an explanation of the terms. There are a lot of charges and it's hard to tell what they mean. What's the point of putting all the charges on there if I can't tell what half of them mean. I appreciate that all of the contact information is on there and I LOVE the average daily cost and time-of-use summary on the first page of the bill. The usage information on the second page is odd; it says that this table is to help me choose the best pricing plan for my lifestyle, but how it's presented makes it difficult to understand and in no way would help me to know which is the best pricing plan. 219994