Yes Yes 219983 No Navigation rating 5 There was a direct link from the Google search that took me straight to the home page. 219983 Functionality rating 5 It was very easy to scroll through the home page and start to see what I could do on the website. There was a cookies pop up window that I had to navigate through, but after that it was easy to see more of the website on my mobile device. Also, it was easy to understand the 3 lines in the upper right hand corner was supposed to be the full navigation menu. The buttons were easy to use too. 219983 Appearance rating 5 I liked the frozen header at the top of the webpage that had the TEP logo and the 3 bar menu. I liked the use of images that adapted to the mobile version of the website and the contrast of blue and white that made it easy to read and understand the different parts of the website you could navigate to. Also, the blue buttons were easy to see and click on to navigate to other parts of the website. 219983 Relevance rating 5 It was easy to find the most important parts of the website for a customer (Log In, Pay bill, Moving, Outages) and there was other relevant information about what TEP is doing and what programs I could sign up for. If I couldn't find something on the main page I could easily navigate to the dropdown menu and find what I needed. 219983