My Energy Use (Mobile) for Pedernales Electric Cooperative
My Energy Use (Mobile) for Pedernales Electric Cooperative
My Energy Use (Mobile) for Pedernales Electric Cooperative
My Energy Use (Mobile) for Pedernales Electric Cooperative
Yes 3.80 My Energy Use (Mobile) iPhone X Yes Yes 220312 No Navigation rating 4 I searched for Pedernales Electric Cooperative in google and its homepage was the first to appear. As this is a mobile task, it took a little bit to figure out that the links that go across the top of the normal website are contained in the waffle menu. Once I discovered this, I selected "My Account" and after logging in was taken to a page that had information on communications, usage and an account overview. I then clicked on the "Start Now" link on the "View and Manage My Usage" section and was taken to a page that allowed me to select "Analyze Your Usage," "Plan and Save," or "Explore Usage Management." Under the "Analyze Your Usage" options, I chose each of the three available options (Usage Explorer, Usage Comparison or Average Usage) to see how my usage sized up. I then visited the "Plan and Save" page and the "Explore Usage Management" page to see what the utility provides as far as information and tools to help me manage my energy usage. The Explore Usage Management seemed to be the most useful to me in this area. All in all the navigation to and from pages was smooth and I got through to each page as I needed. I also was able to use the navigation at the bottom of each page to go back to previous pages or new ones. 220312 Functionality rating 3 Once I got the basic navigation of the utility's mobile site down, I was able to sort through all my past, current and average usage information using the different pages and options on each page. Some tools and visuals worked better on my mobile device than others. Some things didn't resize making it difficult to make changes or get full functionality out of it.


220312 Appearance rating 3 Appearance had a lot to desired. The lack of horizontal space caused some glitches in viewing the input and output for several items associated with viewing my energy usage. Certain tables tried to wrap to adjust to the available space but ended up overlapping and making it hard to understand or enter the needed data. Data tables faired a little better but some ended up divided into chunks which moved the labels away from the data, resulting in extra time to re-associate what went with what. Charts in general adjusted well, except the average usage ones which ran off the right side of the screen. I do recognize that the above issues might be associated with the device I am using, so I would suggest the utility test any changes across a variety of devices, including older models. Pay attention to the vertical movement of the screen as you don't have the horizontal space a normal website has. Otherwise it's cumbersome and a reason to avoid interacting on a mobile device. 220312 Relevance rating 5 I really liked the quantity and quality of the items Pedernales Electric Cooperative offered in the area of understanding and affecting my energy usage. Their mobile site not only offered multiple ways to view my usage, but also offered filtering to narrow in on specifics that might have more importance to each unique visitor. I found the ability to track an energy change a neat option as you can see the direct effect of the change in association with your usage. And the energy breakdown and suggestion take the basic understanding of my usage to the next level of possibly making changes to reduce my energy costs. The fact that this all offered as a self-serve option is greatly appreciated as it allowed for me to move through at my own pace, learning as I went. All very relevant to the task of understanding my relationship with energy and my utility. Each of these pages gave useful information that educated me on my usage in different ways. The "Usage Planner" page was also helpful as it allowed me to make note of changes I made to my energy situation so that I could track that against my usage/cost for any effect making the change had. And the "Usage Management" section gave me the ability to breakdown my energy usage in order to identify possible changes to reduce my energy costs. 220312 You want to better understand how you are using energy (either electric or gas) and want to know whether your utility provides information and tools to help you manage your energy usage. Attempt this via a mobile device. https://pec.smarthub.coop/#myusage:VVNFUl9JRDpicmFkeXBAZ21haWwuY29tOg==!