10 recommendations for utility website design

Design emails and newsletters your customers will read

Understanding low- and moderate-income customers’ needs through data science and ethnography

Low- and moderate-income (LMI) customers have their own unique challenges that make a homogenous approach to serving them meaningless. Historically, utilities might have tackled these challenges with a tried-and-true approach: throw money at them. But that won’t work this time. To best serve LMI customers, we need to understand them at a granular level.

Calculating the value of CX

Delia D. Patterson joins E Source advisory board

E Source, the data authority for the utility industry and enabler of The Sustainable Utility, is pleased to announce that Delia D. Patterson has joined the E Source advisory board. Patterson is the senior vice president of Advocacy & Communications and general counsel at the American Public Power Association (APPA) and the recently elected president of the board of directors of the Energy Bar Association.

How can utilities navigate the imminent battery wave?

It’s crucial for utilities to get accurate information about energy storage technology and the complex dynamics at work in the battery market. In the current market, there are supply chain issues, material shortages, and manufacturing limitations, all of which drive uncertainty. And demand for batteries is skyrocketing.

Vegetation Management: Distribution

E Source helps utilities calculate vegetation risk scores across their distribution system, allowing them to cut costs, improve system reliability, and optimize crew work plans and schedules.

Learn more about E Source Digital Grid Solutions can help you make the most of your vegetation management operations.

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Vegetation Management: Transmission

E Source helps utilities calculate vegetation risk scores across transmission lines, allowing them to cut costs, improve system reliability, and optimize crew work plans and schedules.

Learn more about E Source Digital Grid Solutions can help you make the most of your vegetation management operations.

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