Yes 4.70 Report an Outage or Gas Leak Emergency 28 1 For electrical issues or power outages » To report a total loss of power or for an outage update » (authentication requested) Hybrid: Press or say system (Ex: Press 1 or say “one”) No
task_b_comed_1_clean.mp3 Off
You want to contact your utility to report a power outage or a gas leak. Off Navigation 5 Navigation was easy as I was able to locate my task right on the main menu. The options were clear and meaningful and clear enough to understand. I was happy with it. 210112 Functionality 4 The IVR functioned well and according to my expectation. I could easily reach the option to accomplish my task. However, I feel that the message in the beginning could have been shorter. 210112 Delivery 5 The options had consistent female voice. The tone and pace were fine, and the options were clear and easy to understand. I was happy with it. 210112