Yes Service Requests Touchtone system Yes
task_e_siliconvalley_1.mp3 Off
You want to contact your utility and have someone come and accomplish a service at your home. You want to either set up a time when someone can complete the service or check the status of a service that you have already scheduled. Off Navigation Anonymous I did not find an option to request or check status of a service request. I was able to find a service support menu early in the recording but no options were offered to address a service request or check the status of same. Presumably, the only way to address a request or check the status of service call is by speaking with a customer rep. Suggest including an option to, "request a service call" and "check the status of your service call". 210138