Yes 4.30 Payment and Billing Programs 37 2 For billing inquiries or to enter your meter read » To enroll in the budget plan » First, I'll need to pull up your account. Please enter your 10-digit account number or 9-digit Social Security number followed by the # sign » You entered (xxx), if this is correct » The name on the account is (xxx) , if this is correct » For security reasons please enter the zip code for this account » Please enter your primary contact phone number starting with the area code Hybrid: Press or say system (Ex: Press 1 or say “one”) No
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You want to enroll in a payment or billing program. Off Navigation 5 I thought this option was logically placed, and I thought its placement was very efficient. I thought the navigation was very easy for this task, and I enjoyed using the system. 210176 Functionality 4 I thought there was an excessive amount of authentication information required, which took most of the calling time. Other than that, I thought the system was very accommodating. 210176 Delivery 4 I thought the voice was computer-generated, and I would much rather have a human recording. 210176