Yes Moving Hybrid: Press or say system (Ex: Press 1 or say “one”) No
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This scenario involves three different tasks, and for each, you are moving to a new home. 1. You are about to move into a house that you just purchased. You’re from out of state, so you’re a new customer and don’t yet have an account with the utility. You want to call your utility and arrange to have the power turned on by the time you move in. 2. You are moving out of your house and outside of your current utility’s service territory. You want to call your utility and arrange to have the power turned off and your account closed so that you can pay your final bill. 3. You are moving to a new house that is close to your old one, so you won’t be changing your utility provider. You need to arrange to have your power turned off at your old house and turned on at your new house. Off Navigation Anonymous I tried Payment and Billing, Engineering and Operations, and Other Calls, but none of them discussed anything about moving, stopping or starting services, or transferring services. I did find it very annoying that I could not go back to the main menu after selecting one of the menu options so I had to call three times to try the three options. On the fourth call I would have just pressed three to talk to a customer service representative and I don’t think I would be very cheery after already calling three times. 212817