Yes
Last Payment Received
Hybrid: Press or say system (Ex: Press 1 or say “one”)
No
task_d_murfreesboro_clean_0.mp3
Off
You want to confirm that the utility received your most recent payment.
Off
Navigation
Anonymous
I found my balance which was $0. This let me assume that my last payment had been received but there was no other information available. I wish it gave me how much I paid and when I paid. It would also be nice to know when my next bill is due. If my balance was over $0, I might have been confused if my last payment went through since the information provided was the bare minimum. Finding a balance wasn’t too difficult—there was only one payment-related menu option on the main menu and “To make a payment or check account status” was the most relevant option for me on the payment menu. I will say, the authentication process is a bit tedious—it was kind of annoying to go through a long authentication process just to hear, “account balance is $0.”
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