Yes
Reach a CSR
Hybrid: Press or say system (Ex: Press 1 or say “one”)
No
task_a_csu_1.mp3
Off
You want to call your utility and reach a person to speak with as quickly and painlessly as possible.
Off
Navigation
Anonymous
While many options I'm sure would lead me to speak with a customer service representative, there was no option to connect me immediately. Most phone systems say press 0 or stay on the line to speak with a representative. I wish this was an option.
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