Mark Hatfield has 20 years of experience in utility operational technologies. His expertise includes project management, business-process modeling, requirements definition, business-case development, vendor selection, integration and implementation planning, system configuration, deployment strategies, and project audits. He has developed product roadmaps and project-implementation methodologies and is an expert at IT integrations. Mark’s specialty is helping customers acquire and deploy smart grid solutions. He recently created the overall AMI vision, phased implementation schedule, business case development, vendor selection strategy, and request-for-proposal process. And Mark also recently provided consulting and vendor selection support for business case development, technology acquisition, and AMI planning. He has Masters and Bachelor degrees in geography from the University of Illinois and the US Air Force Academy, respectively.