Charles Framularo provides primary and secondary research addressing a variety of industry-related business questions. Before joining E Source, he worked in the market research/consumer insights industry for over 10 years, first with firms (Harris Interactive—now part of Nielsen—and Hall & Partners) and more recently on the client side with Laureate Education, a multibillion-dollar higher education conglomerate of over 80 colleges and universities worldwide. Charles is a graduate of Boston College and holds an MA from the University of California at Los Angeles.