Angelica Pereira helps utilities and cities improve their customer experience, marketing, and account management strategies. Prior to working at E Source, Angelica led business development and marketing efforts at EnergyX Solutions, a software company that helps utilities in the US and Canada run their energy-efficiency programs for residential and small business customers. She has also researched and developed energy-efficiency programs and projects. Angelica holds a BS in geology from St. Xavier’s College in India and an MA in environmental management and consultancy from Lancaster University in the UK.